Returns & Exchanges

At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If you encounter any hardware issues or change your mind, our dedicated support team is here to assist with a smooth return or exchange process.

Return Process

• 1.
  Contact Support

  Initiate your return by emailing our customer service team with your order number and a detailed reason for the request to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Device

  Securely place the mini PC in its original packaging, including all power adapters, cables, manuals, and accessories to ensure the item is protected during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package to our designated return center, ensuring the RMA number is clearly marked on the outside.

• 4.
  Inspection and Refund

  Once our technicians receive and inspect the device for original condition, we will process your refund or exchange within 5-7 business days to your original payment method.