Frequently Asked Questions
Everything you need to know about your MINISFORUM purchase.
What is the typical shipping timeframe for my order?
Orders for in-stock items are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days, depending on your location and local customs processing.
Do MINISFORUM products come with a warranty?
Yes, all our mini PCs come with a 2-year limited warranty covering hardware defects. Accessories and refurbished units may have different coverage periods; please refer to the specific product page for details.
What is your return and refund policy?
We offer a 7-day return policy for any reason and a 30-day return policy for quality-related issues. Items must be in their original packaging with all accessories included to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible financing in supported regions.
Will I have to pay import duties or taxes?
Depending on your shipping destination, your order may be subject to local VAT, customs duties, or import taxes. These charges are the responsibility of the recipient and are collected by the carrier at the time of delivery.
Can I upgrade the RAM or SSD in my Mini PC?
Most MINISFORUM models are designed for easy expansion. You can typically upgrade the DDR memory and M.2 SSD without voiding your warranty, provided no physical damage occurs during the installation process.